Terms and Conditions

The agreement

These rules apply once you register and accept the General Terms and Conditions and the Privacy Policy. The agreement follows the laws of Malta. When the terms change, you see the update at your next login and agree to it before you continue.

Who can play

You must be 18, or the minimum legal age where you live if that is higher, and able to sign a binding contract. You are responsible for making sure that online play is legal where you live. Residents of the countries on our list of excluded countries cannot hold an account, and an account opened from one of them can be closed with its winnings withheld.

Your account

Register yourself with true and current details and keep them up to date. One account per person is allowed, and extra accounts are treated as fraud. If you move to another jurisdiction, close your account and register again with your new address. We can check your identity, age and source of funds at any time.

Money in your account

Use only payment methods in your own name and never business cards or accounts of other people. Deposits are for play only. Chargebacks and disputed payments are treated as fraud. Payouts go to the method you deposited with, and every deposit is wagered at least once before a payout.

Fair play

Bots, AI-based playing software, collusion, syndicate play and edited documents are not allowed. Results caused by a technical fault or by fraud can be corrected or voided, and payments made in error can be recalled.

Live casino

You play at one live table at a time. If a croupier makes a mistake, the live casino manager reviews the video of the hand and refunds the stakes when the provider made the error. Live games are played with real money only.

Complaints

Contact customer support first. If you are not satisfied with our final answer, you can turn to our registered ADR body, the Maltese Alternative Dispute Resolution Entity, and you keep your right to go to the courts of Malta.